COVID19: HEALTH & SAFETY INFORMATION

Due to the latest indoor COVID restrictions announced in Sydney, the Pylon Lookout and Museum will no longer reopen for the July school holidays. If you have an existing booking please contact at pylonlookout@bridgeclimb.com, otherwise we look forward to updating you on a new reopening date soon.

VISITING THE PYLON LOOKOUT & MUSEUM

At BridgeClimb, your Health & Safety is and always will be our primary focus, and we’re pleased to let you know we are registered with the NSW Government as a COVIDSAFE business. This means we’ve made a few changes to keep you and our team safe when visiting the Pylon Lookout & Museum.

With the gradual re-opening of the tourism sector amid the current pandemic, we will be operating under COVIDSAFE protocols that provide a level of hygiene and control, enabling us to stop the spread of this virus together.

Please stay home if you are feeling unwell, have been in contact with a suspected or confirmed case within that last 14 days, have returned from overseas in the last 14 days, are awaiting the results of a COVID-19 test or have visited/attended one of the following locations during the dates detailed by the NSW Government via NSW Health updates or another State Health Department.

QR CODE CHECK-IN PROCESS

It is a NSW Health requirement that all visitors will need to check-in via the Service NSW app in order to enter the Pylon Lookout & Museum. Confirmation of check-in will be required on entry. Please ensure you have downloaded the app prior to arrival and check in using the QR code once outside the premises.
Please note that upon entry to Pylon Lookout & Museum, We appreciate your patience as we comply with current health orders and ensure a safe and secure experience on the Sydney Harbour Bridge.

WEARING A MASK

We encourage all visitors to the Pylon Lookout & Museum to wear a mask when the health settings are heightened, where required by NSW Health this may be made mandatory from time to time.

Our COVIDSAFE PROTOCOLS

Enhanced contact tracing of all visitors

Promoting physical distancing

Messaging through the Pylon providing clear guidance to visitors

hand sanitising stations

High frequency Increased cleaning throughout

contactless card only transactions

We need you to play your part

  • If you’re showing symptoms of COVID-19 please do not visit BridgeClimb or the Pylon, instead please seek medical attention. Call your doctor, your local Emergency Department or healthdirect on 1800 022 222 and avoid contact with others. If you do arrive at the Pylon Lookout & Museum with flu-like symptoms, you may be refused entry – please see our terms and conditions.
  • BridgeClimb acts in step with the current NSW Health orders so please make sure you are eligible to visit the Pylon Lookout & Museum at this time. Our visitation eligibility is outlined below:
    • Please stay home if you are feeling unwell, have been in contact with a suspected or confirmed case within that last 14 days, have returned from overseas in the last 14 days, are awaiting the results of a COVID-19 test or have visited/attended one of the following locations during the dates detailed by the NSW Government via NSW Health updates or another State Health Department.
  • Wash your hands regularly with soap and water and for at least 20 seconds
  • Utilise the additional hand sanitiser stations provided throughout the BridgeClimb Pylon Lookout & Museum
  • Avoid touching your nose, mouth or eyes
  • Cover your mouth and nose when you cough or sneeze with a tissue or into your elbow
  • Put used tissues in the bins provided

We greatly appreciate your support for Australian tourism and attractions in these difficult times and look forward to welcoming you to the Pylon Lookout & Museum.